Trellis 925Wedding & Event Venue
Trellis 925Wedding & Event Venue
Home / Cancellation and Refund Policy
Draft template, pending review and approval by Trellis 925 and legal counsel. Last updated: [DATE TO BE CONFIRMED].
Please note: This is a structured starting point, not final policy or legal advice. All bracketed figures and windows must be set by Trellis 925 and reviewed by counsel before publication.
The booking deposit reserves your date and is [REFUNDABLE / NON-REFUNDABLE, TO BE CONFIRMED]. The deposit amount and its treatment are stated in your event agreement.
If you need to cancel, written notice is required. Refunds, if any, depend on how far in advance you cancel:
Requests to move your date are accommodated subject to availability. Any rescheduling fee, deposit transfer, or deadline is described in your event agreement. [RESCHEDULING TERMS TO BE CONFIRMED.]
The final balance is due by [DATE / DAYS BEFORE EVENT, TO BE CONFIRMED]. Non-payment by the due date may be treated as a cancellation under this policy.
Where a refundable booking deposit rule applies, it is returned after the event within [TIMEFRAME TO BE CONFIRMED], less any deductions for damage or overage as described in your agreement.
In the unlikely event Trellis 925 must cancel or materially change your booking, we will work with you to reschedule or, where appropriate, provide a refund as described in your agreement.
If an event beyond reasonable control (such as severe weather, natural disaster, or government action) prevents your event, the options available, including rescheduling and any refund, are described here and in your agreement. [FORCE MAJEURE TERMS TO BE CONFIRMED.]
Contact the events team in writing at info@925group.com or by phone at 407-440-0372. This policy forms part of our Terms and Conditions.